A charge nurse is observing a conflict between two nurses who both insist that the charge nurse favors the other when making assignments. Which of the following conflict-resolution strategies should the charge nurse use?

Rationale: A. Arrange for the nurses to have as few shifts together as possible: Avoiding the conflict by separating the nurses does not resolve the underlying issue. This strategy may worsen team dynamics and prevent meaningful resolution or improved communication. B. Ask each nurse to take turns making the assignments: Allowing staff members to alternate assignment duties risks bias, inconsistency, and potential resentment. It also avoids addressing the source of the conflict and bypasses managerial responsibility. C. Encourage collaboration between the two nurses when making the assignments: Collaboration fosters open communication, mutual understanding, and shared responsibility. Involving both nurses promotes fairness and can help rebuild trust while ensuring transparency in assignments. D. Tell the nurses that the assignments will be more equitable in the future: Reassuring staff without involving them in the solution may seem dismissive and fails to actively resolve the conflict. Transparency and participation are more effective than vague promises.