A charge nurse is observing a conflict between two nurses who both insist that the charge nurse favors the other when making assignments. Which of the following conflict-resolution strategies should the charge nurse use?

A. Ask each nurse to take turns making the assignments: This may seem fair, but it avoids addressing the underlying conflict and could lead to inconsistent or biased assignments. It doesn't promote teamwork or long-term resolution. B. Tell the nurses that the assignments will be more equitable in the future: This is a vague promise that doesn't actively involve the nurses in resolving the conflict. It may not build trust or address the root perception of favoritism. C. Arrange for the nurses to have as few shifts together as possible: Separating the nurses may reduce short-term tension, but it avoids the issue and fails to improve communication or working relationships between team members. D. Encourage collaboration between the two nurses when making the assignments: This strategy promotes open communication, mutual understanding, and shared responsibility. It empowers both nurses to contribute to the process and helps build trust and teamwork.