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    ATI RN Comprehensive Predictor 2023 Updated Proctored Exam

    A charge nurse is observing a conflict between two nurses who both insist that the charge nurse favors the other when making assignments. Which of the following conflict-resolution strategies should the charge nurse use?

    Explanation & Rationale

    A. Asking each nurse to take turns making assignments does not address the root cause of the conflict and may perpetuate the feelings of favoritism. B. Telling the nurses the assignments will be more equitable does not solve the problem and can make the nurses feel the issue is being dismissed. C. Encouraging collaboration between the two nurses allows them to communicate and work together toward more equitable assignments, fostering teamwork and resolving the conflict. D. Avoiding shifts together may reduce tension temporarily but does not address the underlying issue of the conflict and could escalate feelings of isolation or animosity.

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