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    RN Comprehensive Predictor 2023 Proctored Exam

    A charge nurse is observing a conflict between two nurses who both insist that the charge nurse favors the other when making assignments. Which of the following conflict-resolution strategies should the charge nurse use?

    Explanation & Rationale

    A. Simply saying assignments will be "more equitable in the future" does not address the root cause of the conflict. B. Asking nurses to take turns making assignments may not ensure fairness and could lead to further disagreements. C. Encouraging collaboration allows both nurses to have input, promoting fairness and reducing conflict. This approach supports teamwork and transparency. D. Avoiding the issue by separating the nurses does not resolve the conflict and may create staffing challenges.

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