A client on an inpatient unit angrily states to a nurse, “Peter is not cleaning up after himself in the community bathroom. You need to address this problem.” Which response by the nurse is appropriate?
Explanation & Rationale
Choice A reason: This response acknowledges the client’s feelings and promotes problem-solving. It validates the anger while encouraging constructive communication. By discussing ways to approach Peter, the nurse empowers the client to use assertive skills and fosters autonomy. Choice B reason: Referring the client to the treatment team deflects responsibility and does not address the immediate emotional need. It may make the client feel dismissed. Choice C reason: Taking responsibility to speak to Peter removes the opportunity for the client to practice interpersonal skills. It fosters dependency rather than empowerment. Choice D reason: Asking why the client is overreacting is dismissive and invalidates feelings. It risks escalating anger and damaging rapport.