A male client tells the nurse that he does not want the female assistive personnel (AP) involved in his care. Which of the following statements should the nurse give?
Explanation & Rationale
Choice A rationale Providing assurance about the AP's capabilities dismisses the client's expressed preference and potential discomfort, infringing on the client's right to refuse care by a specific individual, especially for sensitive personal care. It fails to acknowledge the importance of dignity, autonomy, and cultural or personal comfort in the patient-provider relationship, which should be prioritized in care delivery. Choice B rationale Asking the client "why" may put them in a position of defensiveness or unnecessary explanation about a sensitive, personal matter, potentially violating their right to privacy and respect for personal boundaries. While understanding the reason can be helpful, the initial, respectful, and therapeutic response should prioritize a solution that honors their autonomy and comfort in their care. Choice C rationale Arranging for a male AP directly respects the client's autonomy and right to choose who provides their personal care, particularly for intimate hygiene. This therapeutic response maintains professionalism, accommodates the client's stated preference, and ensures continuity of necessary care while respecting cultural or personal boundaries and dignity. Choice D rationale While notifying the charge nurse is a correct procedural step for delegation changes, it is not the most immediate therapeutic response to the client. The nurse should first offer a direct, immediate solution that respects the client's right to request a provider of the same sex for personal care, as client autonomy is paramount.