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    ATI 133 Mental Health Final Proctored Exam

    A nurse in a mental health facility is interacting with a client who is angry and becoming increasingly aggressive. Which of the following actions should the nurse take?

    Explanation & Rationale

    Choice A reason:Speaking to a patient using an authoritative voice can often escalate the situation, especially when the patient is already angry and aggressive. It may be perceived as confrontational or patronizing, which can further provoke the patient's anger.Choice B reason:Clarification is a therapeutic communication technique that helps in understanding the patient's feelings and the reasons behind their behavior without making assumptions. It allows the nurse to express concern and willingness to listen, which can help de-escalate the situation.Choice C reason:While moving a patient to a private area can be beneficial in some cases, it should be done with caution. The priority is to ensure safety for both the patient and staff. If moving the patient could potentially escalate their aggression or if they perceive it as isolation, it might not be the best immediate action.Choice D reason:Maintaining eye contact is generally considered good practice in communication as it shows attentiveness. However, in situations where a patient is aggressive, constant eye contact could be interpreted as a challenge or threat, potentially escalating aggression.

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