A nurse in a mental health facility is planning a training program for new staff members on managing aggressive clients. Which of the following instructions should the nurse plan to include?

Choice A reason: Standing directly in front of an aggressive client can be perceived as confrontational and escalate the situation. Staff should maintain a safe distance and non-threatening posture. Choice B reason: Therapeutic touch is contraindicated in aggressive situations. Physical contact may provoke further aggression or be misinterpreted. Choice C reason: Offering PRN medication is a safe and effective de-escalation strategy. It helps reduce agitation and prevent escalation when used appropriately. Choice D reason: Bringing multiple staff members may overwhelm or intimidate the client. It should only be done if safety is compromised and intervention is necessary.