A nurse in an urgent care center is caring for a young adult client who requires suturing of a laceration. The client tells the nurse, "My family should have been here by now. I can't go through this without them." Which of the following responses should the nurse make?
Explanation & Rationale
Rationale A. "I will be available for you until your family arrives.": This response provides emotional support and reassurance, addressing the client’s anxiety about undergoing the procedure alone. It demonstrates presence, empathy, and commitment to the client’s safety and comfort. B. "I'm sure your family will be here soon.": This statement offers false reassurance because the nurse cannot guarantee the family’s arrival time. It may minimize the client’s feelings and does not provide immediate emotional support. C. "You'll feel better once this procedure is over.": This focuses on the outcome rather than the client’s current emotional distress. It may invalidate the client’s feelings and does not offer support in the present moment. D. "Why do you think your family is delayed?": Asking “why” can seem judgmental or accusatory and may increase the client’s anxiety. It does not provide comfort or address the immediate need for support before the procedure.