A nurse is admitting a client who has heart failure and speaks a different language than the nurse. Which of the following actions should the nurse take when communicating with the client using an interpreter?
Explanation & Rationale
Rationale: A. This option is incorrect because using metaphors or culturally specific phrases can lead to confusion or misinterpretation, especially when a client speaks a different language. Clear, literal communication is more effective when using an interpreter. B. This option is correct because observing the client’s nonverbal expressions, such as facial cues, gestures, and body language helps the nurse assess understanding, emotional state, and comfort level. Nonverbal communication provides important context that complements interpreted verbal communication. C. This option is incorrect because the nurse should address the client directly, not the interpreter, when speaking. The interpreter’s role is to facilitate communication, but direct interaction with the client maintains rapport, trust, and engagement. D. This option is incorrect because simply increasing vocal volume does not improve comprehension. The focus should be on speaking clearly, at a normal pace, and using simple language, with the interpreter translating accurately.