A nurse is assisting with the admission of a new client to the unit. Which of the following actions should the nurse take to build rapport with the client?

Choice A reason: Remaining silent after asking a question gives the client time to process and respond. This demonstrates patience, respect, and attentiveness, which are essential for building rapport. Silence can encourage clients to share more openly without feeling rushed. Choice B reason: Playing background music may distract but does not build rapport. It can interfere with communication and may not be comforting to all clients. Rapport requires direct, supportive interaction, not distraction. Choice C reason: Asking only one-word questions limits communication and prevents the client from expressing themselves fully. Building rapport requires open-ended questions that invite dialogue and foster understanding. Choice D reason: Avoiding eye contact can be perceived as disinterest or lack of respect. Appropriate eye contact conveys attentiveness and empathy, which are critical for rapport.