A nurse is contributing to the plan of care for a client who has schizophrenia. The client often directs brief, hostile verbal outbursts toward the staff. Which of the following interventions should the nurse recommend?

A. Using a calm, clear tone helps reduce stimulation and prevents escalation. Clients with schizophrenia may misinterpret tone or intensity, so simple, neutral communication is therapeutic. B. Bringing security routinely may escalate hostility and damage rapport unless there is a clear safety threat. C. Encouraging a board game does not directly address hostile verbal outbursts and may overstimulate the client. D. Touching the client may increase agitation or be misinterpreted. Physical contact should be used cautiously and only when appropriate.