A nurse is developing a plan of care for a client who has schizophrenia and is experiencing auditory hallucinations. Which of the following actions should the nurse include in the plan?

Asking the client directly about the hallucination content assesses for command hallucinations (e.g., voices telling the client to harm self or others), which is a safety priority. This also demonstrates respect and therapeutic engagement. Eye contact should be maintained (not avoided) to establish trust. Encouraging isolation in a quiet room can worsen hallucinations. The nurse should acknowledge the client's distress without reinforcing the hallucination as real — validating reality gently is the goal.