A nurse is educating the parent of an 18-month-old toddler how to administer otic drops. Which of the following parent statements indicates an understanding of the teaching?

A. "I should pull the pinna down and back." For children younger than 3 years, pulling the pinna down and back straightens the ear canal for proper drop administration. B. "I should insert the dropper into the ear canal." The dropper should never be inserted into the canal to prevent injury or contamination. C. "I should administer the ear drops right out of the refrigerator." Cold ear drops can cause dizziness. Warm the bottle in the hand before use. D. "I should massage the area behind the ear." The correct technique involves massaging the tragus (front of the ear canal), not behind the ear.