A nurse is planning to provide preoperative teaching to a client who speaks a different language than the nurse. Which of the following actions should the nurse take?

Choice A reason: Asking a family member to translate is inappropriate because family members may lack medical knowledge, misinterpret information, or withhold sensitive details. This compromises accuracy and confidentiality. Choice B reason: Using a telephone medical interpreter service ensures accurate, professional translation of medical information. Medical interpreters are trained to convey complex terminology and maintain confidentiality, making this the correct action. Choice C reason: Assistive personnel may not be trained in medical interpretation. Even if they speak the language, they may misinterpret medical terminology, leading to errors in client understanding. Choice D reason: The nurse should direct all information to the client, not the interpreter. The interpreter’s role is to facilitate communication, but maintaining eye contact and addressing the client directly preserves therapeutic rapport and respect.