A nurse is preparing to interview a client and is reviewing therapeutic communication techniques. Which of the following should the nurse include in the interview to invite the client to clarify feelings?
Explanation & Rationale
A. "Do you need any more resources or information?" is a closed-ended question focused on gathering factual information rather than exploring the client’s feelings. It does not invite the client to clarify emotions or internal experiences, so it is not the best therapeutic communication technique in this context. B. "You feel like you have the support needed to be successful." is a reflective statement but assumes the client’s feelings rather than inviting clarification. This could limit the client’s response or lead to agreement without true exploration of emotions. C. "Do you understand your next step in treatment?" is a closed-ended question focused on cognitive understanding rather than emotional expression. It helps assess knowledge but does not encourage discussion of feelings. D. "Tell me what kind of coping skills you have." is correct. This open-ended question invites the client to explore and clarify personal experiences, feelings, and strategies for managing stress or challenges. It encourages the client to reflect on their emotions and behaviors, which is a key element of therapeutic communication and building rapport. Open-ended questions that prompt discussion of feelings facilitate a deeper understanding of the client’s emotional state.