A nurse manager is preparing to meet with a group of staff nurses who are experiencing conflict. Which of the following mediation strategies should the nurse manager plan to implement to resolve the conflict?

A. Direct anyone who becomes angry to leave the room: This approach can escalate tensions and does not promote open communication. It might further alienate team members rather than helping to resolve the conflict. B. Facilitate discussion until all parties agree: This is an effective mediation strategy. By facilitating open dialogue, the nurse manager allows all parties to express their viewpoints, which can lead to understanding and resolution of the conflict. C. Establish demands from each party that allow for negotiations: While negotiating demands can be part of conflict resolution, focusing solely on demands might not address underlying issues or foster collaboration among team members. D. Determine who is at fault in the situation: Focusing on blame can create a hostile environment and does not contribute to a constructive resolution. It is more effective to focus on the issues at hand and how to move forward rather than assigning fault.