A nurse tells a client, "Don't worry—you’re going to be fine." This is an example of:
Explanation & Rationale
Choice A reason: Summarizing involves pulling together the highlights of a conversation to review what has been discussed. It provides a sense of closure or a transition to a new topic. The nurse’s statement does not synthesize any previous information but rather offers a dismissive prediction. Choice B reason: Clarification is used to ensure that the nurse specifically understands what the client is saying, often by asking the client to explain a vague point. Telling a client they will be fine does not seek to understand their message; it prematurely cuts off communication. Choice C reason: False reassurance is a non-therapeutic communication barrier where the nurse gives a simplistic, unsupported positive outcome to a client. This can damage the nurse-client relationship by devaluing the client’s legitimate concerns and discouraging them from expressing further anxiety or fears regarding their medical prognosis. Choice D reason: Reflection involves directing the client's thoughts, feelings, and questions back to the client to help them explore their own ideas. The statement provided is an external opinion from the nurse that shuts down the client's internal processing rather than reflecting it for further growth.