A practical nurse (PN) is reluctant to use new blood glucose monitoring equipment despite having attended the mandatory in- service about the equipment. Which action is best for the charge nurse to take?

A. Assure the PN that they have the needed skills: Providing verbal reassurance may boost confidence, but it does not address the PN’s uncertainty or lack of hands-on experience with the new equipment. Without demonstration or guided practice, the PN may continue to feel unprepared. B. Demonstrate the procedure to the PN: Demonstration provides a visual and practical learning opportunity, allowing the PN to see the correct technique in real time. This method reinforces knowledge from the in-service, builds competence, and increases confidence in using the new blood glucose monitoring equipment safely and accurately. C. Observe the PN while using the new equipment: Observation is a valuable step for evaluation and feedback but is most effective after the PN has seen the procedure demonstrated. Attempting to observe without prior demonstration may lead to errors and reinforce uncertainty. D. Encourage the PN to use the old equipment until they gain confidence: Allowing continued use of outdated equipment may delay proper adoption of standardized protocols and compromise patient safety or unit consistency. The goal is to support the PN in transitioning safely to the new equipment, not to postpone its use.