A team of nurse case managers is implementing a nurse-led, community- based pain management program for a population of clients who have chronic pain and are underinsured. They are meeting today to discuss their progress. Exhibits Which of the following nurses should the team identify as performing case management actions in the implementation phase of the nursing process? (Select all that apply.)

A. Nurse 1: Sharing results of satisfaction surveys is part of the Evaluation phase (determining if the program worked), not Implementation. B. Nurse 2: Generating an impact report on ED visits is also an Evaluation activity (measuring outcomes). C. Nurse 3: "Met with clients to explain services" and "Discussed referral process" are active interventions. The nurse is executing the plan by connecting clients with resources. D. Nurse 4: "Sent client referrals to providers" is an action. Implementation involves putting the plan into action, such as coordinating care and making referrals. E. Nurse 5: Conducting an analysis of existing community resources is part of the Assessment phase (gathering data before planning).