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    HESI RN Exit Proctored ExamQuestion 126
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    HESI RN Exit Proctored Exam

    After a scheduled downtime, the computer documentation system fails to restart. Which action should the nurse take first?

    Explanation & Rationale

    A. Identify information as late entry in the record. This action would only be necessary after the issue is resolved and documentation is restored. B. Print electronic medical record (EMR) from backup server. While printing from the backup server is an option, notifying IT should be done first to address the root cause of the issue. C. Notify Information services department of the situation. The IT department can assist in troubleshooting the issue and restoring the system to normal function. D. Wait for notification that the system has been rebooted. It’s important to act proactively by notifying IT to help resolve the problem.

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