The nurse asks, "Why do you always complain about the night nurse? She is a nice woman and a fine nurse and has five kids to support. You're wrong when you say she is noisy and uncaring." This example reflects which nontherapeutic technique?

A. Requesting an explanation would be asking the client to justify behavior or feelings (e.g., “Why did you do that?”), which is not the main issue here. B. Disagreeing is present in part (“You’re wrong”), but the overall response goes further by justifying the nurse’s behavior. C. Advising means telling the client what to do, which does not occur in this statement. D. Defending is correct because the nurse protected the other staff member by justifying her personal circumstances instead of focusing on the client’s concerns.