The occupational health nurse is working with an employee who was just notified that their child was involved in a motor vehicle collision and taken to the hospital. The employee states, "I can't believe this. What should I do?" Which response is best for the nurse to provide in this crisis?

A) This response does not provide immediate assistance or guidance to the employee in crisis. It redirects the focus onto the employee's thoughts rather than addressing the urgent need for action. B) This response shifts the focus onto the employee's thoughts rather than providing immediate assistance or guidance. C) While gathering information about the situation may be important, in this crisis moment, the priority is to provide assistance and guidance to the employee in taking appropriate action. D) This is the best response as it provides clear, actionable guidance to the employee on what steps to take in the immediate situation. It addresses the urgent need to get to the hospital to be with their child.