The RN reviews therapeutic and nontherapeutic communication techniques with a group of nursing students. Which of the following demonstrates the use of therapeutic communication techniques?

The correct answer is Choice B. Choice A rationale This statement is nontherapeutic because it shifts the focus away from the patient and onto the nurse’s personal experience. It can minimize the patient’s feelings and is not helpful in providing support. Choice B rationale Asking the patient to demonstrate how they give themselves insulin is a therapeutic communication technique. It shows interest in the patient’s self-care practices and provides an opportunity for the nurse to offer guidance and support. Choice C rationale This statement is nontherapeutic because it offers false reassurance. It does not address the patient’s concerns or provide any real support. Choice D rationale This statement is also nontherapeutic because it offers false reassurance and does not address the patient’s specific concerns or needs.